Employee Solutions Manager

Join us as an Employee Solutions Manager and shape the future of our people experience. In this role, you’ll lead the design and delivery of organisation-wide programs that make every stage of the employee lifecycle seamless and meaningful.

You’ll transform our HR Service Centre into a modern People Service Hub, driving operational excellence and creating services that are intuitive, impactful, and elevate our employee value proposition. Working closely with teams and leaders, you’ll champion initiatives that bring real, lasting change.

Your Role in Action  

• Lead, coach and develop a high-performing, multi-disciplinary team, nurturing future leaders through targeted talent development and succession planning.
• Shape strategic direction for employee experience programs and the HR Service Centre, ensuring alignment with the People Strategy and organisational priorities.
• Oversee daily operations of the HR Service Centre, delivering timely, accurate, and employee-focused support while driving efficiency and resolving escalations.
• Champion transformation, evolving the HR Service Centre into a modern People Service Hub that enhances the employee experience.
• Leverage data and insights to drive continuous improvement, inform strategic decision-making, and optimise the employee lifecycle.
• Ensure compliance and mitigate risk, adhering to legislation, policies, and organisational standards.
• Build strong partnerships across the business, collaborating with leaders, HRBPs, and cross-functional teams to co-create impactful programs.
• Promote diversity, equity, and inclusion, integrating DEI principles in programs, services, and employee engagement initiatives.

You will thrive in this role if you have:

• Demonstrated HR leadership experience with a strong focus on employee experience, development, or service delivery.
• Proven ability to lead large-scale people programs and operational teams, delivering measurable impact across the organisation.
• Expertise in managing or transforming HR service centres or shared services, driving efficiency, engagement, and service excellence.
• Deep understanding of employee lifecycle processes, organisational design, and service design principles to create seamless, meaningful experiences.
• Strategic thinker with strong execution skills—able to turn vision into practical, measurable outcomes.
• Tertiary qualification in Human Resources or a related discipline.

Why join Western Power?

By joining Western Power, you will contribute to powering a cleaner energy future for generations to come. We are committed to your growth and wellbeing, offering a workplace where innovation thrives and work-life balance is more than a promise. 

Here’s what you can look forward to:

• Career growth at the core – Over 50% of our opportunities come from internal progression.
• Flexibility that works for you – Options for part-time hours, flexible schedules, and working from home.
• Extra time for what matters – Purchase up to four additional weeks of leave each year.
• Valuable perks – Salary packaging, social club activities, discounted health insurance, discounted accommodation and gym memberships.
• Recognition that counts – Access our award-winning employee recognition and benefits program.
• A culture of innovation – Join a team driving the transition to renewable energy and decarbonisation.
• Wellbeing first – Enjoy three wellness leave days annually, on top of standard leave.
• Family and cultural support – 22 weeks paid parental leave and five days of First Nations cultural leave.

Applications close on 30 January 2026

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We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. As a WORK180-endorsed employer for women, we are proud of our commitment to inclusion. You can learn more about this through our Reconciliation Action Plan and Disability Access and Inclusion Plan. 

Learn more about Western Power here: About (westernpower.com.au) 

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