Head Of Major Customer Decarbonisation

Head of Major Customer Decarbonisation – Permanent Full Time – Perth CBD

Step into a pivotal senior leadership role as part of Western Australia’s energy transition and decarbonisation journey.

As Head of Major Customer Decarbonisation, you will lead Western Power’s engagement with major industrial and generation customers—accelerating decarbonisation outcomes while enabling critical network expansion to support the State’s renewable energy future.

Operating at the most senior levels of the organisation, this role will set major-customer centric strategies, shape partnerships and oversee delivery to connect large‑scale renewable generation, storage and industrial loads, supporting Western Australia’s long‑term decarbonisation and economic growth objectives.

Your Role in Action  

• Establish and evolve a front-end, pre-feasibility engagement capability to develop and shape new connection applications that:
  • Build strategic relationships with key industry representatives and major customer senior leaders (or potential customers)
  • Develop insight into mid‑ to long‑term major customer growth and decarbonisation plans
  • Provide clear visibility of the future major customer connection pipeline to inform transmission expansion planning and delivery
  • Shape customer decarbonisation and growth efforts to maximise outcomes for both customers and Western Power

• Lead the major customer connections development strategy and decarbonisation programs, including streamlining grid connection processes
• Ensuring generators and loads can connect under fair and reasonable terms and conditions with their risks and costs appropriately managed
• Working with government to develop appropriate customer connection regulations for the future energy system
• Provide sponsorship, project development and end‑to‑end delivery coordination for:
• All major transmission and distribution customer connections projects associated with generation, storage and load
• Complex transmission network expansion projects required to connect major customer projects and support state development goals.
• Build and maintain trusted relationships across industry, government, regulators and the broader organisation to ensure Western Power has the mandate and influence required to deliver strategic outcomes
• Lead and develop specialist teams, both as a formal leader and through matrixed arrangements across the enterprise
• Coach, mentor and motivate leaders and teams to ensure high‑quality delivery and sustained portfolio performance

 What Makes You a Great Fit 

• Bachelor's degree (or higher) in Engineering, Business Management, Economics, Program Management, Finance, or related discipline
• Broad and deep knowledge of the decarbonisation environment and ecosystem with associated understanding of sophisticated concepts and principles gained through experience in senior / strategic positions
• Advanced negotiation and relationship skills and the ability to communicate at all levels of the organisation, including C Suite and Board
• Strategic perspective, strong analytical and business acumen capability, ability to think conceptually and ability to apply business context when generating solutions
• Ability to lead and align both internal and external resources, suppliers and business stakeholders via a common vision and purpose
• Proven technical leadership and team building skills when developing large and complex programs and projects with a high level of uncertainty / ambiguity
• Excellent communication, relationship-building, influencing and negotiation skills to enable leadership across organisational boundaries

By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including: 

• Competitive senior leadership remuneration and conditions, reflective of the role’s scope, accountability and impact
• Flexible working arrangements, supporting balance across working hours and work location where operationally appropriate for a Head of Function role
• A high‑profile leadership position, with exposure across government, regulators, industry and major customers
• Access to salary packaging, social club activities, and corporate discounts including health insurance and gym memberships
• Leadership development and performance recognition within a values‑driven organisation
• The opportunity to lead work of genuine State significance, directly contributing to Western Australia’s decarbonisation and economic growth agenda
• Paid parental leave and First Nations cultural leave, supporting family, community and cultural connections

Applications close on 15 May 2026 

We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. As a WORK180-endorsed employer for women, we are proud of our commitment to inclusion. You can learn more about this through our Reconciliation Action Plan and Disability Access and Inclusion Plan. 

Learn more about Western Power here: About (westernpower.com.au) 

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