Project Support Officer

Project Support Officer – Planning and Land Development

We are seeking a Project Support Officer based at our Head Office in Perth CBD to facilitate the successful assessment of planning and development applications through a variety of administrative and support activities. This role involves managing confidential applications, applying policies and standards, and performing specialized tasks to support the relevant functional area.

By providing accurate and detailed responses aligned to Western Power’s policy and standards you will help support the customer seek the outcomes they require whilst planning a small or large development. If you are detail-oriented, customer focussed and thrive in a dynamic environment, we want to hear from you!

Your Role in Action   

• Evaluate and recommend conditions for planning approval, ensuring they align with relevant policies and standards.
• Assess subdivision applications across residential, rural, commercial, and industrial sectors, collaborating with surveyors and planning officers.
• Provide concise advisory support to external parties.
• Effectively manage complex enquiries from internal and external stakeholders.
• Maintain a high standard of customer service by promptly addressing inquiries via phone and email, while seeking opportunities to improve performance, accuracy, and efficiency, especially under deadline pressures.

 What Makes You a Great Fit    

• Completed Year 12 (or equivalent) with English and Mathematics subjects with preferably 4 + years’ experience within a project management environment or similar

• Strong collaboration, influential and communication skills.
• Demonstrated ability to effectively respond to complex enquiries within prescribed timeframes.
• Ability to adapt to a fast paced, highly volumetric environment.
• Experience with MS Office suite, with a high level of IT proficiency.
• Proven customer service skills with a strong attention to detail and a focus on identifying performance improvement opportunities and maintaining accuracy under pressure.

By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including: 

• Over 50% of our employment opportunities are driven by career progression.  
• Flexible work arrangements
• The opportunity to purchase up to four weeks of additional leave per year
• Access to salary packaging, social club activities, and discounted health insurance and gym membership. 
• An award-winning employee recognition and benefits programme. 
• An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.   
• In addition to standard leave, enjoy two wellness leave days each year.
• Access to end-of-trip facilities at our Perth office and South Metro Depot, perfect for cyclists.

• On-site café available for convenient meals and refreshments throughout the day.

Applications close on 25th November 2024

We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. Find out more about our Reconciliation Action Plan and Disability Access and Inclusion Plan. 

Learn more about Western Power here: About (westernpower.com.au) 

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