Senior Operational Improvement Business Partner

As the Senior Operational Improvement Business Partner on a 12-Month Maximum Term basis, you will be responsible for developing, driving, and delivering Operational Improvement Projects with sound robust commercial awareness within the function with a strong focus on efficiency and improvements. This will be achieved through delivering significant projects to achieve tangible business benefits in line with Western Power’s strategic plan, while actively seeking out efficiency opportunities within the business and the application of multiple process / business improvement models and methodologies to fit the required purpose.  

This position will provide subject matter expertise in supporting the maintenance and delivery of projects within an improvement framework that will provide our customers with a consistent approach to operational improvement. This will include best practise coaching and mentoring within the area, to operations and where appropriate to the wider business. 

This position will also lead initiatives which aim to achieve tangible business benefits in line with Western Power’s strategic plan. Reporting to all levels of management required at each stage of progress. 

Your Role in Action   

• Accountable for the completion of significant business / process improvement projects to time, cost quality and strategic targets.  

• Consistently achieve validated benefits in line with project objectives. 

• Accountable for providing guidance to the business on Western Power operating model, while identifying potential efficiency opportunities.  

• Develop and maintain end to end processes to deliver optimal major customer connections outcomes. 

• Assist in the design and delivery of an operational improvement framework, application, and ongoing sustainability. 

• Develop and mentor other Business Partners, Project Managers, Business Analysts, and other employees on improvement best practices. 

• Develop and mentor the Lean Deployment within Western Power and the team in the application of Lean Six Sigma principles. 

• Develop and maintain effective “value” relationships with internal and external stakeholders. 

• Align projects and initiatives with organisation wide change program. 

What Makes You a Great Fit  

• Relevant tertiary qualification 

• Qualified as a Lean Six Sigma, Master Black Belt or related business/process improvement disciplines/methodologies 

• At least 10+ years’ experience in a business/process improvement environment 

• Extensive, broad, and demonstrated experience in the application of the business / process improvement methodology with demonstrated outcomes 

• Strong Project Management experience and process improvement skills and techniques/methodologies 

• Proven experience in process / business improvement training, development, and mentorship 

• Proven success in leading organisational and cultural change in a complex environment 

• Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed, and logical discussions/presentations 

• The ability to ‘lead self’ by coordinating and balancing multiple projects in a time-sensitive environment, under pressure, and meeting deadlines 

• Innovative and creative problem-solving skills used within a team and with Customers 

• Proven skills to drive performance targets to completion 

• Excellent written and verbal communication skills 

• Proven skills to influence, develop, and motivate people and change behaviours 

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook etc.) 

By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including:  

• Over 50% of our employment opportunities are driven by career progression.   

• Flexible work arrangements to support part time work, working hours and working from home arrangements.  

• The opportunity to purchase up to four weeks of additional leave per year.  

• Access to salary packaging, social club activities, and discounted health insurance and gym membership.  

• An award-winning employee recognition and benefits programme.  

• An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.    

• In addition to standard leave, enjoy three wellness leave days each year. 

• Access to end-of-trip facilities at our Perth office and South Metro Depot, perfect for cyclists. 

• On-site café available for convenient meals and refreshments throughout the day. 

Applications close on 28 February 2025 

We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. Find out more about our Reconciliation Action Plan and Disability Access and Inclusion Plan.  

Learn more about Western Power here: About (westernpower.com.au)  

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