Network Response Officer

Network Response Officer – South Metro Depot – Permanent Full-time

As a Network Response Officer, you will be required to respond to network outages, faults, incidents and emergencies, ensuring effective liaison with NOCC, affected individuals and emergency services.

Your Role in Action  

• Identify and isolate electrical hazards, make safe, determine appropriate restorative action and either conduct repairs or delegate to Western Power or external contractors as necessary.
• Ensure the safety of all parties via effective application of Western Power work practices, processes, and procedures.
• Maintain timely and effective liaison with NOCC, affected individuals, emergency services and other stakeholders.
• Demonstrate a sound knowledge of WP policies, technical procedures, accountabilities, and responsibilities and be able to effectively communicate these to customers and escalate issues as required.

What Makes You a Great Fit 

• Cert 3 qualified lines person or qualified electrician.
• Current Electrical Workers License.
• Switching to level 5.
• Preferably 4 to 6 years relevant and demonstrated experience, within a Networks business, including all appropriate licences’ or certificates of competency.

By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including: 

• Over 50% of our employment opportunities are driven by career progression.  
• Flexible work arrangements to support part time work, working hours and working from home arrangements. 
• The opportunity to purchase up to four weeks of additional leave per year. 
• Access to salary packaging, social club activities, and discounted health insurance and gym membership. 
• An award-winning employee recognition and benefits programme. 
• An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.   
• In addition to standard leave, enjoy two wellness leave days each year.
• On-site café available for convenient meals and refreshments throughout the day.
• 22 weeks paid parental leave and 5 days of First Nations cultural leave to support family and cultural connections.

Applications close on 29 January 2026.

We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. As a WORK180-endorsed employer for women, we are proud of our commitment to inclusion. You can learn more about this through our Reconciliation Action Plan and Disability Access and Inclusion Plan. 

Learn more about Western Power here: About (westernpower.com.au) 

Find out how we’re building A Network for Life: A network for life (westernpower.com.au)