Distribution Delivery Manager

Distribution Delivery Manager – Permanent Full Time / South Metro Depot (Forrestdale WA)

We are seeking a dynamic leader to manage a technically skilled and safe workforce in the scoping, planning, and delivery of customer network connection projects. This leadership role is pivotal in ensuring the overall commercial customer service and satisfaction, while optimising processes to deliver maximum value at the lowest cost to Western Power.

Key responsibilities include ensuring the safe delivery of customer projects and meeting the core objectives of safety, reliability, and affordability. As a leader, you will set clear expectations, drive accountability, and ensure successful outcomes for the team and the business.

This position is ideal for someone who excels in leading teams, driving operational excellence, and delivering high-quality results in a customer-focused environment.

Your Role in Action  

• Manage the safe delivery of the distribution works program for customer connection services.
• Responsible for the overall commercial customer service and satisfaction; ensuring the supporting processes are optimised and provide the most value to the customer at the lowest possible cost for Western Powert.
• Make sure that all employees are trained and competent for the work they are assigned to carry out.
• Identify areas of safety exposure, recommend, develop and strategies to minimise exposure.
• Work closely with representatives from SEQT to ensure safety investigations are reviewed and outcomes approved in a timely manner.
• Role model Western Power’s values and ensure area activities support our strategic initiatives.
• Develop effective working relationships with the other Area Managers in Network Connection Services to ensure alignment and consistency of workflow, management practices and processes.

 What Makes You a Great Fit 

• Tertiary qualification in Commerce, Business, Engineering, or related discipline or significant relevant experience.
• Extensive / broad knowledge of program and project management within a customer service / operational environment or related area.
• Strong knowledge of operations, preferably, a distribution and/or transmission business, with demonstrated experience in providing effective project management of field works.
• Strong experience of planning, organising, and integrating resources, budgetary and work program planning, resource management, communication and quality assurance.
• A collaborative approach with the ability to build effective partnerships within own area and across the organisation.
• Experience in developing and maintaining a safe working environment
• Strong organisation and time management abilities to manage competing priorities.
• Demonstrated knowledge and understanding of budgeting/finance systems including monitoring and control

By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including: 

• Over 50% of our employment opportunities are driven by career progression.  
• Flexible work arrangements to support flexible working hours and working from home arrangements. 
• The opportunity to purchase up to four weeks of additional leave per year. 
• Access to salary packaging, social club activities, and discounted health insurance and gym membership. 
• An award-winning employee recognition and benefits programme. 
• An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.   
• In addition to standard leave, enjoy three wellness leave days each year.
• Access to end-of-trip facilities at our Perth office and South Metro Depot, perfect for cyclists.

• On-site café available for convenient meals and refreshments throughout the day.

Applications close on 26th May 2025

We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. Find out more about our Reconciliation Action Plan and Disability Access and Inclusion Plan. 

Learn more about Western Power here: About (westernpower.com.au) 

Find out how we’re building A Network for Life: A network for life (westernpower.com.au)